Terms of Service

Last Updated: February 8, 2026

Welcome to WEMGlobal Inc. ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Your continued use of the Services constitutes your acceptance of these Terms and any modifications thereto.

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1. ACCEPTANCE OF TERMS

By accessing or using WEMGlobal.com (the "Site") or any of our web development services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy.

Agreement to Terms

Your use of our Services constitutes your acceptance of these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on our Site or sending you an email. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

2. DESCRIPTION OF SERVICES

WEMGlobal Inc. provides professional web development and digital services, including but not limited to:

• Website Design and Development: Custom website design, development, and deployment using WordPress, Elementor, and other platforms
• Search Engine Optimization (SEO): On-page and technical SEO optimization to improve search rankings
• Lead Generation Services: Development of lead capture systems and conversion optimization
• Pay-Per-Click (PPC) Management: Microsoft Advertising and Google Ads campaign management
• Schema Markup Implementation: Structured data implementation for enhanced search visibility
• Website Maintenance: Ongoing support, updates, security, and performance optimization
• Content Creation: Website content, blog posts, and copywriting services

Service Customization

All services are customized based on client requirements, budget, and timeline. Specific deliverables, milestones, and pricing are outlined in individual project proposals and contracts.

No Guarantee of Results

While we strive to deliver high-quality work that meets industry best practices, we do not guarantee specific business results, traffic levels, search rankings, lead generation volumes, or revenue increases. Results depend on many factors outside our control, including market conditions, competition, and your business operations.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

Business Use

Our Services are intended for business and commercial use. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Accurate Information

You agree to provide accurate, current, and complete information when submitting quote requests, creating accounts, or engaging our services. You are responsible for maintaining the accuracy of this information and promptly updating it as necessary.

4. CLIENT RESPONSIBILITIES

To ensure successful project completion, clients agree to:

A. Timely Communication

• Respond to requests for information, feedback, and approvals within agreed-upon timeframes
• Designate a primary point of contact with decision-making authority
• Attend scheduled meetings and consultations

B. Content and Materials

• Provide all necessary content, images, logos, and materials in a timely manner
• Ensure all provided materials are legally owned or licensed for use
• Review and approve content before publication
• Take responsibility for the accuracy and legality of all client-provided content

C. Access and Credentials

• Provide necessary access to hosting accounts, domain registrars, and third-party services
• Ensure hosting meets technical requirements for the project
• Maintain backups of critical data and content

D. Payment Obligations

• Make payments according to the agreed-upon payment schedule
• Notify us immediately of any billing disputes
• Maintain valid payment methods on file

E. Compliance

• Use the website and services in compliance with all applicable laws and regulations
• Ensure content meets legal requirements in your jurisdiction
• Obtain necessary licenses, permits, or approvals for your business operations

5. PROJECT SCOPE AND DELIVERABLES

A. Project Proposals

Each project begins with a detailed proposal outlining:

• Scope of work and specific deliverables
• Project timeline and milestones
• Pricing and payment schedule
• Client responsibilities and requirements
• Assumptions and exclusions

B. Scope Changes

Any changes to the agreed-upon scope of work must be requested in writing and approved by both parties. Scope changes may result in:

• Additional fees based on the complexity of the change
• Timeline adjustments to accommodate new requirements
• Revised project milestones and deliverables

C. Revisions

Standard project packages include a specified number of revision rounds. Additional revisions beyond the agreed-upon number may be subject to additional fees. Revisions must be requested within the designated review period.

D. Timelines

Project timelines are estimates based on the agreed-upon scope and client responsibilities. Actual completion dates may vary depending on:

• Timely client feedback and approvals
• Availability of required materials and content
• Technical complexities discovered during development
• Third-party service dependencies

E. Project Completion

Projects are considered complete when:

• All agreed-upon deliverables have been provided
• Client has approved final deliverables
• The website or service has been launched or delivered
• All outstanding payments have been received

6. PAYMENT TERMS

A. Pricing

All prices are quoted in U.S. Dollars (USD) and are subject to the specific terms outlined in your project proposal or service agreement. Pricing is based on the scope of work defined at project initiation.

B. Payment Schedule

Standard payment terms include:

• Deposit: 50% deposit required to begin work on new projects
• Milestone Payments: Additional payments may be required at specific project milestones
• Final Payment: Remaining balance due upon project completion and before final delivery
• Recurring Services: Monthly services are billed in advance on the 1st of each month

C. Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Bank transfer / ACH (for projects over $5,000)
• Check (with prior approval for projects over $10,000)

D. Late Payments

Invoices are due within 7 days of issuance unless otherwise specified. Late payments may result in:

• Late fee of 1.5% per month (or the maximum allowed by law) on overdue balances
• Suspension of work until payment is received
• Withholding of project files and deliverables
• Project termination for payments more than 30 days overdue
• Referral to collections agency for severely delinquent accounts

E. Refunds

Refund eligibility depends on project status:

• Before Work Begins: Full refund of deposit minus payment processing fees (typically 3%)
• Work in Progress: Partial refund based on percentage of work completed, minus payment processing fees
• After Completion: No refunds once project is complete and delivered
• Monthly Services: Cancel anytime; no refunds for current month

F. Taxes

All prices exclude applicable sales tax, VAT, or other governmental taxes and fees. You are responsible for paying all applicable taxes associated with your purchase of our Services.

G. Expenses

Unless otherwise agreed in writing, the following expenses are the client's responsibility:

• Domain registration and renewal fees
• Web hosting fees
• Third-party software licenses (premium plugins, themes, tools)
• Stock photography or custom photography
• Third-party service fees (payment processors, email services, etc.)
• Premium fonts or design assets

7. INTELLECTUAL PROPERTY RIGHTS

A. Client-Owned Content

You retain all rights to content you provide, including:

• Text, images, logos, and other materials you supply
• Your trademarks, service marks, and brand identity
• Your proprietary business information and data

By providing content to us, you grant us a non-exclusive license to use, modify, and display such content solely for the purpose of providing our Services.

B. Work Product

Upon full payment, you will own:

• Custom website design created specifically for your project
• Custom code written specifically for your project
• Content created by us specifically for your project (if content creation is included)

C. Third-Party Components

Websites may include third-party components subject to their own licenses:

• WordPress: Licensed under GPL (General Public License)
• Themes and Plugins: Subject to individual licenses (GPL, proprietary, etc.)
• Stock Assets: Subject to licensing terms from the provider
• Code Libraries: Subject to open-source or proprietary licenses

You are responsible for complying with all third-party licenses for components used in your website.

D. WEMGlobal Intellectual Property

We retain ownership of:

• Our proprietary development processes, methodologies, and frameworks
• Reusable code libraries, templates, and tools developed by us
• Our trademarks, service marks, and branding
• Pre-existing intellectual property incorporated into your project

E. Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to:

• Display completed projects in our portfolio
• Use project screenshots, descriptions, and case studies for marketing purposes
• Reference your company name as a client (with your permission)

If you require confidentiality or non-disclosure, please notify us in writing before project commencement.

8. CONTENT AND MATERIALS

A. Client Responsibilities

You represent and warrant that all content and materials you provide:

• Are owned by you or properly licensed for your use
• Do not infringe on any third-party intellectual property rights
• Comply with all applicable laws and regulations
• Are not defamatory, obscene, or otherwise unlawful
• Do not violate any person's privacy or publicity rights

B. Prohibited Content

You agree not to use our Services to create, publish, or distribute content that:

• Infringes on intellectual property rights
• Contains malware, viruses, or malicious code
• Promotes illegal activities or violence
• Contains adult content (without prior agreement and age verification)
• Violates export control or sanctions laws
• Engages in harassment, hate speech, or discrimination
• Contains false or misleading information

C. Content Review

While we may review content for technical implementation purposes, we are not responsible for:

• Verifying the accuracy of client-provided content
• Legal compliance of content in your jurisdiction
• Copyright clearance for images, text, or other materials
• Fact-checking or editorial oversight

D. AI-Generated Content

We may use artificial intelligence tools to assist in content creation, code generation, and design concepts. All AI-generated content is reviewed and customized by our team before delivery. You are responsible for final review and approval of all content before publication.

9. THIRD-PARTY SERVICES AND LINKS

A. Third-Party Services

Your website may integrate with third-party services such as:

• Payment processors (PayPal, Stripe, etc.)
• Email marketing platforms (Mailchimp, ConvertKit, etc.)
• Analytics tools (Google Analytics, Microsoft Clarity, etc.)
• Social media platforms
• Hosting providers
• Content delivery networks (CDNs)

Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, functionality, or actions of third-party services.

B. Third-Party Links

Our website and your website may contain links to third-party websites. We are not responsible for:

• The content or practices of linked websites
• The availability or functionality of third-party sites
• Privacy policies of external websites
• Products or services offered by third parties

C. Third-Party Changes

Third-party services may change their terms, pricing, APIs, or functionality at any time. We are not responsible for:

• Changes to third-party service availability or features
• Additional costs imposed by third-party providers
• Compatibility issues resulting from third-party updates

Updates required due to third-party changes may be subject to additional fees.

10. WARRANTIES AND REPRESENTATIONS

A. Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the right and authority to provide the Services
• Custom work product will not infringe on third-party intellectual property rights
• We will comply with applicable laws in providing the Services

B. Your Warranties

You warrant that:

• You have the authority to enter into this agreement
• All information provided to us is accurate and complete
• You own or have proper licenses for all materials you provide
• Your use of the Services will comply with all applicable laws
• You will not use the Services for any unlawful purpose

11. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied Warranties: We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Uninterrupted Service: We do not warrant that our Services will be uninterrupted, timely, secure, or error-free
• Results: We do not guarantee specific results, traffic levels, rankings, leads, or revenue from our Services
• Accuracy: We do not warrant the accuracy or completeness of any content or information
• Third-Party Services: We do not warrant the reliability or availability of third-party services
• Security: We do not guarantee that websites or services will be free from viruses or other harmful components
• Compatibility: We do not warrant compatibility with all browsers, devices, or software versions

No Guarantee of Search Rankings

We do not guarantee specific search engine rankings, traffic levels, or positions. SEO results depend on many factors outside our control, including search engine algorithm changes, competition, and your ongoing content strategy.

Technology Changes

Web technologies, browsers, and third-party services evolve constantly. We cannot guarantee that websites will function identically indefinitely without updates and maintenance.

12. LIMITATION OF LIABILITY

Excluded Damages

IN NO EVENT SHALL WE BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Loss of goodwill or reputation
• Cost of substitute services or products
• Damages resulting from third-party services or products
• Damages resulting from your misuse of the Services
• Damages resulting from unauthorized access to your systems
• Damages resulting from errors or delays in content you provide

Limitation Period

ANY CLAIM ARISING FROM OUR SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE OR BE FOREVER BARRED.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless WEMGlobal Inc., its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Content or materials you provide
• Infringement of third-party intellectual property rights by your content
• Your breach of any representation or warranty in these Terms
• Claims by third parties related to your website or business operations

Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You may not settle any claim without our prior written consent.

14. CONFIDENTIALITY

Confidential Information

During our relationship, we may have access to confidential information including:

• Business plans, strategies, and financial information
• Customer lists and proprietary data
• Login credentials and access information
• Trade secrets and proprietary processes

Our Obligations

We agree to:

• Keep confidential information strictly confidential
• Use confidential information only to provide our Services
• Implement reasonable security measures to protect confidential information
• Not disclose confidential information to third parties without your consent

Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no fault of ours
• Was already in our possession before disclosure
• Is independently developed by us
• Is required to be disclosed by law or court order

Non-Disclosure Agreements

For projects requiring additional confidentiality protections, we are happy to execute a mutual non-disclosure agreement (NDA) upon request.

15. TERMINATION

A. Termination by Client

You may terminate a project or service at any time by providing written notice. Upon termination:

• You are responsible for payment for all work completed to date
• We will provide completed deliverables proportional to payment received
• Deposits are non-refundable unless no work has been performed
• Partial refunds may be available based on percentage of work completed

B. Termination by WEMGlobal

We may terminate a project or refuse service if:

• Payments are more than 30 days overdue
• You breach any material term of these Terms
• You fail to provide required materials or feedback for 60+ days
• You use our Services for illegal or prohibited purposes
• Continuing the relationship becomes commercially impractical

C. Effect of Termination

Upon termination:

• All outstanding invoices become immediately due and payable
• We will cease all work on the project
• Access to project files, staging sites, and deliverables may be suspended
• We may remove your website from our hosting (with 30 days' notice)
• Intellectual property rights transfer only upon full payment

D. Recurring Services

For monthly recurring services (maintenance, hosting, etc.):

• Either party may cancel with 30 days' written notice
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months
• Access to services continues through the end of the paid period

16. MODIFICATIONS TO SERVICES AND TERMS

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to the address on file
• Updating the "Last Updated" date at the top of these Terms

Acceptance of Changes

Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and contact us to terminate your account.

17. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Jurisdiction and Venue

You agree to submit to the exclusive jurisdiction of the courts located in Palm Beach County, Florida for resolution of any disputes arising from these Terms or the Services.

Dispute Resolution Process

1. Informal Resolution

Before initiating any formal proceedings, you agree to first contact us to attempt to resolve the dispute informally. We commit to working in good faith to resolve disputes amicably.

2. Mediation

If informal resolution is unsuccessful within 30 days, either party may request non-binding mediation. The parties will share mediation costs equally.

3. Arbitration

If mediation is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in Palm Beach County, Florida.

4. Litigation

If arbitration is not elected, disputes will be resolved through litigation in the courts of Palm Beach County, Florida.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Exceptions

Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information without first engaging in the dispute resolution process.

18. MISCELLANEOUS

Entire Agreement

These Terms, together with any project proposals, statements of work, and our Privacy Policy, constitute the entire agreement between you and WEMGlobal Inc. regarding the Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us to be effective.

Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or severe weather
• War, terrorism, civil unrest, or government actions
• Labor disputes or strikes
• Internet service provider failures or cyber attacks
• Pandemics or public health emergencies

Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

Survival

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: payment obligations, intellectual property rights, warranties, disclaimers, limitations of liability, indemnification, and dispute resolution.

Notices

All notices under these Terms must be in writing and sent to:

• Email: Via our contact page
• Physical Mail: WEMGlobal Inc., Aberdeen, Florida, US

Notices are deemed received when delivered via email or 3 business days after mailing.

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

19. CONTACT INFORMATION

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